PLEASE READ ALL THIS INFORMATION
If you are having an urgent matter or an emergency, please call 911 or go to your nearest Emergency Room.
Using the calendar below, please schedule an INTAKE CALL. One of our intake workers will CALL YOU at your scheduled time to confidentially gather basic information about your concerns and help link you to services. These phone intakes typically last 20-30 minutes. This is NOT a counseling appointment.
If you are unable to find an appointment time that works for your schedule, please reach out to us at (773) 665-8052 ext. 4 or at intake@smartlovefamily.org and we will assist you in finding an alternative time to complete the phone intake.
WAIT TIMES FOR SERVICES
Counseling Services
- Up to 3-6 months for in person and session times after 3pm. Current openings for daytime telehealth appointments. Wait times could be longer for sessions with fully licensed therapists.
- We are currently operating on a two week turnaround time for linkage to counseling services
- During the COVID-19 pandemic, Smart Love Family Services is following recommendations from the CDC, state and local health authorities. Accordingly, we are doing mostly telehealth appointments with some in person sessions for special circumstances.
Testing
Therapeutic Tutoring
INSURANCE
We are in-network providers for BCBS-PPO, BCBS HMO-through Loyola or Amita, UHC/UBH, Aetna, and Medicare. We will also submit most out-of-network claims on behalf of our clients.
We are NOT a provider for Public Aid/Medicaid
Thank you for your interest in Smart Love Family Services. We look forward to speaking with you.